Please note, the telephones are not attended between 08:00 – 08:30 each day. If you call at this time your call will be answered by our Out-of-Hours service who will deal appropriately with your call.
During COVID 19 the dispensary hours are 10am -1pm and 3pm - 6pm.
Extended Practice Hours
We also provide extended hours, outside of core hours, for our patients.
Early appointments from 07:30 – 08:00 on Wednesdays with Dr Harris.
Late appointments from 18:30 – 19:00 on Wednesday with Dr Watkins and Thursday with Dr Pettit and our Practice Nurse.
Evening and Weekend Appointments Available Now
You can now access additional Primary Care Services in the evenings and at weekends.
Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30 - 20:00 Monday-Friday, and Saturdays, Sundays and bank holidays. This collaboration by Practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.
Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or healthcare assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.
To book such an appointment, contact your local surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.
When We Are Closed
If you need assistance when the surgery is closed you should dial 111 (free from all telephones) alternatively our answering system will give you details of who to contact.
You may receive telephone advice, be invited to a local walk in centre or a doctor might visit you at home depending on the circumstance. This service is not for routine matters but for pressing medical problems which cannot wait until the surgery opens again.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.