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Dispensary Opening Hours

Monday                     10am to 1pm & 3pm to 6pm

Tuesday                     10am to 1pm & 3pm to 6pm

Wednesday                10am to 1pm  CLOSED WEDNESDAY AFTERNOON

Thursday                   10am to 1pm & 3pm to 6pm

Friday                        10am to 1pm & 3pm tp 6pm

TO ALL OUR PATIENTS

 I would like to update you as to where we are at The Tolsey Surgery in relation to the two Winter Vaccination Programmes.

 

COVID BOOSTER VACCINATIONS

We have been allocated a clinic on Saturday 13th November. The NHS will be supplying us with the Pfizer vaccine only, which means that we will have to vaccinate our eligible patients at Malmesbury Primary Care Centre. There is still a 15 minute wait time after each vaccine, which we cannot accommodate in our current building. We are grateful to our local colleagues for, once again, letting us use their facilities.

All patients will be contacted according to the risk groups and ensuring it is six months since their previous vaccine.

We appreciate that some eligible patients may not wish to wait and so can make an online booking elsewhere using the Covid National Booking service. All members of the Tolsey recently used this service and found it to be very efficient.

 

 

You can book direct On – Line, via the National Booking Centre (NBS) or call 119:

 www.nhs.uk/covid-booster   - and follow the simple instructions.

 

If a patient believes they have missing or incorrect COVID-19 vaccination data, please call 119 and ask the Call Agent to make a referral to the VDRS team on their behalf.

 The VDRS team will then call the person back within 5 working days.

 

Flu vaccinations

Due to the space restrictions in the Tolsey building we are taking over the village hall on 2 Saturdays for our FLU VACCINATION CLINICS : October 16th and November 6th.

These are for over 65 year olds, and under 65 at risk patients. You will be notified by text if you are eligible for a flu vaccine at one of these 2 clinics.

Patients will no doubt be aware of the national delay in Flu vaccine supplies to Primary Care and, as a result of this, we currently do not yet have enough vaccine for the 50 to 65 age group. We would kindly suggest that if you are in that cohort you consider taking up the opportunity to have a flu vaccination at various outlets including most pharmacies.

The Tolsey Surgery

 

 

Dear Tolsey Surgery Patients

 

Practice Covid Policy – 19th July 2021

 

As a provider of healthcare in the local community we are mindful of both public safety, and public desire for things to 'return to normal' once the July 19th announcement is made by the Government on the step 4 easement of Covid restrictions.

 

At the surgery we see and treat the more vulnerable members of our community, and because of this, and the increasing rates of Covid delta variant in the population, many of our safety restrictions are required to remain in place at least until the winter season is over, to protect both you and us and keep services running locally.

 

  • We will ask all patients and visitors to wear face masks on entering the building, and in all communal areas 
  • We will continue to offer an appointment only service at reception, and ask you please not to enter the building unless you have a prior appointment or agreement 
  • We will continue our total phone triage system where all requests for GP appointments are screened by an initial phone call
  • We will continue to use the 'double door' system at the side of the building to collect prescription medication to improve the flow through in the downstairs area 
  • We are opening the ground floor waiting room so you may wait in the seated areas before your appointment. This space is limited so please try and arrive on time and not early for your appointment
  • We are unlocking the front door, so you can come in, and check in yourself rather than waiting outside 
  • We are increasing the number of people allowed inside the waiting room for the dispensary
  • We are looking at ways to improve the dispensary hours to help the waiting times for everyone 
  • We are allowing you, if you find wearing a mask difficult once you are in a consultation room, to remove it with agreement 

 

Dr Pip Pettit – Senior Partner – The Tolsey Surgery

The Dispensary will be closed every Wednesday from 1pm until further notice. Sorry for any inconvenience.

Prescription charges

From the 1st of April a prescription charge will be £9.35 per item

Patient Notice

All adults and children over the age of 12 SHOULD wear a mask or face covering when attending the surgery, with effect from Friday 24th July 2020

 (This is from guidance received via NHS England – Public Health)

 

Appointments During the Coronavirus Situation

Due to the current coronavirus situation we are not booking routine or online appointments. Please telephone 01666 840270 if you feel you need to be seen. All telephone calls will be triaged by the doctor or nurse and you will be seen if it is felt to be appropriate.

Welcome to the Tolsey Surgery

Our aim at The Tolsey Surgery is to offer a personalised service for all our patients.

We make a point of getting to know each patient, and the GP's try wherever possible to be available for consultation with their patients, whether by telephone or face to face contact.

We offer true continuity of care which is at the heart of "old fashioned" general practice, whilst embracing the essential changes that are a necessary part of working in primary health care.

The Tolsey has had many uses in its long history and sits in a prime position in Sherston High Street.

The premises consist of two floors. The entrance door is wide enough for wheelchairs and the downstairs cloakroom is designed for disabled patients. There is a downstairs consulting room for disabled patients and a chairlift for those patients who have a difficulty with stairs. Ask for assistance when needed and a member of staff will be pleased to help.

Opening Times

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Dispensary Opening Times

Current Dispensary Hours are:

PLEASE NOTE THE DISPENSARY WILL BE CLOSED FROM 1PM EVERY WEDNESDAY UNTIL FURTHER NOTICE

10am - 1pm

3pm - 6pm

These are subject to change 

Please see updates at the top of this page.

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